Please be advised that no refund will be granted once the official letter of acceptance has been issued, or the program start date has commenced. This includes program withdrawal for any reason unless stated otherwise.
The 杏吧Pro (TDSB) will grant tuition refunds only under specific circumstances as outlined below. Please note that the initial application fee of $400 is non-refundable and an administration fee of $750 will be deducted from each approved refund. Further, the medical insurance premium is non-refundable once classes have commenced.
Families and students should contact the International Students and Admissions office as soon as possible to inquire about a possible refund.
1. Study Permit Refusal Refund
Tuition fees will be refunded only if a student’s application for a Study Permit is refused by Immigration, Refugees and Citizenship Canada (IRCC) and the required documentation is submitted within the timeframe outlined below. This applies to all New, Deferred and Renewal students.
Required Documentation
The following must be submitted within 60 calendar days from the date on the original IRCC refusal letter:
- A copy of the original IRCC refusal letter.
- A copy of the TDSB Official Letter of Acceptance.
- A copy of the original tuition payment receipt.
- A completed Refund Request Form signed by the parent/guardian or the adult student (18 years of age or older).
Important:
- No refund will be processed if any required document is missing or incomplete.
- If a student’s deferral request was previously granted, a new refusal letter from IRCC will be required to qualify for a tuition refund.
2. Exceptional Circumstances Refund
In exceptional cases, a refund request will be considered if a student is unable to come to Canada, or to continue their studies at the TDSB due to serious medical conditions. Such requests will be assessed on a case-by-case basis and should be submitted to the ISAO as early as possible.
Required Documentation:
- A copy of the TDSB Official Letter of Acceptance.
- A copy of the original tuition payment receipt.
- An official medical note from a licensed physician in Canada, or a notarized medical diagnosis from a hospital if the student is overseas.
- A completed Refund Request Form signed by the parent/guardian.
- Additional documents deemed necessary by the ISAO
Important:
- No refund will be granted where false medical information is submitted, or there is a failure to disclose relevant health conditions at time of submitting application.
- TDSB may seek further documentation if it has reason to doubt the authenticity of any document presented to the Board.
3. Immigration Status Change Refund
If a student’s immigration status changes during the school year, a tuition refund may only be granted if all of the Ontario Ministry of Education requirements (Ontario 2024: SB16) for fee exemption are met.
- The student/parent must notify the TDSB immediately upon receipt of the official immigration document (e.g., Permanent Residence Visa and Refugee Claimant Protection/Identity Document from IRCC, or decision by Immigration and Refugee Board of Canada).
- Status changes do not apply to students whose parents obtain a work permit or study permit after the student’s program has started (as indicated in the TDSB Official Letter of Acceptance)
Important:
- Refund requests due to an immigration status change will not be considered after October 15 for Semester 1, or April 15 for Semester 2.
Required Documentation
- A copy of the official IRCC immigration document confirming the status change.
- A copy of the TDSB Official Letter of Acceptance.
- A copy of the original tuition payment receipt.
- A completed Refund Request Form signed by the parent/guardian.
4. Additional information
Refunds will only be issued to the parents or custodian in the application record. If parents are outside of Canada and unable to receive the refund through wire transfer, notarized custodian documents and custodian ID information MUST be submitted to the International Students and Admissions Office along with the signed refund request form.
TDSB shall not be held liable for losses or expenses as a result of the Board being unable to provide education owing to labour disputes or other causes beyond its control.
[This updated policy takes effect officially on September 1, 2025.]